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Problem solving

Learning Outcomes - on completion the candidate should be able to:
  • Recognise existence, nature and scope of problem
  • Identify relevant objectives
  • Identify options for resolving the problem
  • Evaluate effectiveness of options
  • Recommend optimum solution within circumstances
  • Monitor and review chosen solution to ensure objectives achieved
Indicative Content
  • Simple ways to recognise, investigate and analyse problems.
  • Objective setting in relation to problem
  • Brainstorming and creative thinking techniques
  • How to evaluate options
  • Simple decision making techniques
  • Effective presentation of a case - ie, providing facts and evidence, not just opinion
  • Monitoring and review techniques to evaluate outcomes of problem solving activities
1 full day focusing on the subjects above

For more information, or to book course places, please contact us.
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